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Client Support

Need help with your EQSC membership, recognition pathway, report purchase or commissioned project?

 

Tell us what you need, and we’ll direct your request to the appropriate team.

Membership Support

Get help with your membership benefits, resources, renewal or Member Directory profile.

Accreditation & Certification

Ask about your pathway stage, evidence submission, verification arrangements or recognition record.

Reports & Commissioned Projects

Get assistance with purchased reports, access, agreed deliverables or an ongoing commissioned study.

Payments & Account Support

Ask about invoices, payment confirmation, account details or refunds under your agreed terms.

Message us anytime.

We reply within 12 hours, globally.


Request Type

We’ll use the information you provide to handle your request, as explained in our Privacy Policy. Please do not include student records, identity documents or other sensitive information.

Speak Up

We welcome good-faith reports of misconduct, conflicts of interest or concerns about integrity. Reports are handled sensitively, with confidentiality protected as far as possible, and retaliation is not tolerated.

​Service Complaints & Recognition Appeals

Email priority@eqscglobal.com with your institution’s name, relevant reference, concern and supporting evidence. For a recognition appeal, identify the decision and eligible grounds, and submit within the deadline stated in the appeals procedure.

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